Privacy Policy

Overview

At CasinoPlayNow, we are committed to protecting your privacy and ensuring a safe gaming environment for all users, especially families and children. This Privacy Policy explains how we collect, use, protect, and share information when you use our social gaming platform.

We believe in transparency and want you to understand exactly how your information is handled. This policy applies to all users of CasinoPlayNow, including parents, children, and family members.

Information We Collect

Information You Provide

• Account Information: Username, email address, and password when you create an account
• Profile Information: Optional profile details like age range, favorite games, and family connections
• Communications: Messages you send through our contact forms or support channels
• Preferences: Game preferences, parental control settings, and notification preferences

Information Collected Automatically

• Usage Data: Which games you play, time spent playing, and gameplay statistics
• Technical Information: Device type, browser information, IP address, and connection data
• Performance Data: How our games perform on your device to improve user experience

Information We DO NOT Collect

• Real names or personal identification documents
• Financial information (our games are completely free)
• Location data beyond general geographic region
• Personal photos or videos
• Information from other websites or social media accounts

How We Use Your Information

Primary Uses

• Provide Gaming Services: Enable you to play games, connect with family, and enjoy our platform
• Account Management: Create and maintain your account, including login and security
• Safety & Moderation: Ensure community guidelines are followed and maintain a safe environment
• Customer Support: Respond to your questions, technical issues, and feedback
• Platform Improvement: Analyze usage patterns to improve games and add new features

Communications

• Send important account and security notifications
• Provide customer support responses
• Share updates about new games and features (only if you opt-in)
• Send safety alerts or community guidelines reminders when necessary

Information Sharing

We DO NOT sell, rent, or trade your personal information to third parties.

Limited Sharing Scenarios

• Legal Requirements: If required by law, court order, or to protect user safety
• Service Providers: Trusted partners who help us operate our platform (like hosting providers) under strict confidentiality agreements
• Safety Situations: To prevent harm to users or investigate violations of our community guidelines
• Business Transitions: In the unlikely event of a merger or acquisition, with continued privacy protection

What We Share Within Our Community

• Usernames and game achievements (publicly visible)
• Game statistics and leaderboard information
• Community posts and interactions (with user consent)

Data Security

Protection Measures

• Encryption: All data transmission is encrypted using industry-standard SSL/TLS
• Secure Storage: User data is stored on secure servers with restricted access
• Regular Audits: We conduct regular security assessments and updates
• Access Controls: Only authorized personnel can access user data, and only when necessary
• Data Minimization: We collect and store only the information necessary for our services

Your Security Responsibility

• Keep your password secure and don't share it with others
• Log out of shared devices
• Report any suspicious activity immediately
• Use parental controls appropriately for young family members

Children's Privacy

We are committed to protecting the privacy of children and comply with all applicable laws, including COPPA (Children's Online Privacy Protection Act).

Special Protections for Children

• Parental Consent: We require parental consent for children under 18
• Limited Data Collection: We collect minimal information from children
• Enhanced Moderation: Extra safety measures for child accounts
• Parental Controls: Parents can review, modify, or delete their child's information
• Restricted Communication: Children can only communicate with approved family members

Parental Rights

Parents have the right to:

• Review their child's personal information
• Request deletion of their child's information
• Refuse further collection of their child's information
• Set comprehensive parental controls
• Receive detailed activity reports

Your Privacy Rights

Access and Control

• Access: Request a copy of your personal information
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications

How to Exercise Your Rights

• Contact our support team through the contact page
• Use account settings to modify your preferences
• Email us directly at [email protected]
• Use the help widget on any page for immediate assistance

Data Retention

We keep your information only as long as necessary to provide our services or as required by law. Inactive accounts are automatically deleted after 2 years of inactivity.

Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify users of significant changes through:

• Email notifications to registered users
• Prominent notices on our website
• In-platform notifications

Continued use of our platform after changes indicates acceptance of the updated policy.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

We take all privacy concerns seriously and are committed to resolving any issues promptly and transparently.